FAQ
This page contains some frequently asked questions. You can also check the details response under the subpages.
If your database is deployed in an internal network which is not accessible for external connection request, you can:
- 1.
- 2.
- 3.
Note: your data will be deleted with your account together
You can archive this using one of the following two approaches:
- If you are using SQLFlow UI, change the SQLFlow UI settings and download the data lineage as CSV.
- You can make REST api request to get the desired CSV data.
Try to check the metadata.json to see whether there's a ORA-01000 error.
ORA-01000: maximum open cursors exceeded tips
Alter the open_cursors value to fix this issue .
No.
To facilitate team working with data lineage, one of the premium account privilege is to create shareable link for the data lineage result generated by SQLFlow.
However, in case of the expiration of your premium account, the link used for sharing will expire together with your account even if they were generated before the account's expiration. So please remember to renew in time if these links are still being used.

There are various possible reasons to cause this issue:
- Poor network quality
- Cross-domain issue between the server and the client
- Wrong Nginx config
- Certificate problem for HTTPS
- Insufficient server disk space
- ...
Yon can check your browser console to see the error details (F12 for chrome)

Please contact us and send us the error details to [email protected]. Our support team will help you to solve out this issue.
Last modified 1mo ago