FAQ

Frequently Asked Questions
This page contains some frequently asked questions. You can also check the details response under the subpages.
Q1: How to deal with internal database?
If your database is deployed in an internal network which is not accessible for external connection request, you can:
1.Use sqlflow-ingester to export the database metadata file.
2.Create sqlflow job by uploading that metadata file on our SQLFlow UI.
3.Use SQLFlow on-premise version.
Check deal with internal database for more details.
Q2: Can I delete my account?
Yes, you can delete your account. Check here for how to do that.
Note: your data will be deleted with your account together
Q3: How to output only the relationships in a table form without temporary intermediates, just column to column relationships between tables?
You can archive this using one of the following two approaches:
If you are using SQLFlow UI, change the SQLFlow UI settings and download the data lineage as CSV.
You can make REST api request to get the desired CSV data.
Check Table Form Data Without Intermediates to get more details.
Q4: Some schema are missing in the result when using Oracle
Try to check the metadata.json to see whether there's a ORA-01000 error.
ORA-01000: maximum open cursors exceeded tips
Alter the open_cursors value to fix this issue .
Check Not all schema exported from Oracle to get more details.
Q5: Would my shareable links remain valid after my premium account expires?
No.
To facilitate team working with data lineage, one of the premium account privilege is to create shareable link for the data lineage result generated by SQLFlow.
Basic Usage
However, in case of the expiration of your premium account, the link used for sharing will expire together with your account even if they were generated before the account's expiration. So please remember to renew in time if these links are still being used.
Q6: Getting "Failed to fetch" when creating a SQLFlow Job
There are various possible reasons to cause this issue:
Poor network quality
Cross-domain issue between the server and the client
Wrong Nginx config
Certificate problem for HTTPS
Insufficient server disk space
...
Yon can check your browser console to see the error details (F12 for chrome)
Please contact us and send us the error details to [email protected]. Our support team will help you to solve out this issue.

Last modified 1mo ago